I sent all of my personal information to receive my birth certificate for dual citizenship. I have waited over 4 months!
Every time I call they blow me off or give me the runaround. When I ask for them to correspond via email, they say I just emailed you. I ask what email did you use, the responded, Mrssmith345@aol.com! Then proceeded to place me on hold for 20 minutes to disconnect.
I am deeply concerned, they have my passport info, credit card info as well as my birth certificate information! Are the selling off US citizens info to illegals?
Or worse! If anyone has any legal advice, please share.
Product or Service Mentioned: Zertifica Customer Care.
Reason of review: Not as described.